Privacy Policy
Last Updated: 13th March 2026
1. Introduction
This Privacy Policy describes how EBG JAAZO INDIA PRIVATE LIMITED (“Company”, “Ageon”, “we”, “us”, or “our”) collects, processes, stores, uses, discloses, and protects personal data of individuals who access, browse, or use our website https://ageon.in (the “Website”) or otherwise interact with our services.
Ageon is committed to protecting the privacy and personal data of individuals and ensuring compliance with applicable laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), the Information Technology Act, 2000, and other applicable regulations in India.
By accessing or using our Website or submitting your personal data to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data in accordance with its terms.
2. Definitions
For the purposes of this Privacy Policy, the following terms shall have the meaningsset forth below:
- “Personal Data” means any data about an individual who is identifiable by or in relation to such data.
- “Processing” means any operation or set of operations performed on personal data, including collection, storage, use, sharing, disclosure, transfer, or deletion.
- “Data Principal” means the individual to whom the personal data relates.
- “Data Fiduciary” means Ageon Technologies Private Limited, which determines the purpose and means of processing personal data.
- “Data Processor” means any person or entity that processes personal data on behalf of the Data Fiduciary.
- “Applicable Laws” means all laws, regulations, and statutory provisions governing data protection and privacy in India.
3. Scope of This Privacy Policy
This Privacy Policy applies to personal data collected through:
- The Website https://ageon.in
- Contact forms or inquiry submissions
- Email communications with the Company
- Any digital platform or service operated by the Company
- Interactions with the Company through electronic or digital means
This Privacy Policy does not apply to third-party websites or services that may be linked through our Website.
4. Categories of Personal Data Collected
4.1 Information Provided Directly by Users
- Name
- Email address
- Contact number
- Company or business details
- Any information submitted through forms
- Communication details and correspondence
4.2 Automatically Collected Information
- Internet Protocol (IP) address
- Browser type and version
- Device information
- Operating system
- Date and time of access
- Website usage and browsing behaviour
- Referring website URL
4.3 Communication Data
- User inquiries
- Customer support requests
- Feedback and communications with the Company
5. Purpose of Processing Personal Data
The Company processes personal data for legitimate and lawful purposes, including but not limited to:
- Providing and maintaining the Website and services
- Responding to user inquiries, requests, or communications
- Providing consultancy or service-related information
- Improving the functionality, usability, and security of the Website
- Conducting analytics and performance monitoring
- Sending service-related notifications and updates
- Marketing communications where consent has been obtained
- Compliance with legal, regulatory, or statutory obligations
- Preventing fraud, unauthorized activities, or misuse of services
Personal data shall be processed only for purposes that are lawful and reasonably necessary for the activities of the Company.
6. Legal Basis for Processing
- Consent provided by the Data Principal
- Performance of contractual obligations
- Compliance with legal obligations
- Legitimate interests of the Company in operating and improving its services
Where consent forms the basis of processing, such consent shall be free, specific, informed, and unambiguous.
7. Consent
By accessing or using our Website or providing personal data to the Company, the Data Principal expressly consents to the collection, use, and processing of such personal data for the purposes specified in this Privacy Policy.
Data Principals may withdraw consent at any time by contacting the Company. Withdrawal of consent may affect the availability or functionality of certain services.
8. Disclosure and Sharing of Personal Data
The Company may disclose personal data to the following entities where necessary:
8.1 Service Providers
Third-party service providers assisting in:
- Website hosting
- IT infrastructure
- analytics services
- communication services
- customer support
These entities shall process personal data only in accordance with contractual obligations and confidentiality requirements.
8.2 Legal and Regulatory Authorities
Personal data may be disclosed where required to:
- comply with applicable laws
- respond to legal processes or court orders
- cooperate with government authorities
- protect the legal rights of the Company
8.3 Business Transfers
In the event of a merger or acquisition, personal data may be transferred to the successor entity in accordance with applicable laws.
9. Data Retention
The Company shall retain personal data only for the duration necessary to fulfil the purposes for which it was collected or as required by applicable laws.
Upon expiry of the retention period, personal data shall be securely deleted, anonymized, or destroyed in accordance with internal data retention policies.
10. Data Security
The Company implements reasonable technical, administrative, and organizational safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
- secure server infrastructure
- encryption protocols
- restricted access controls
- internal security policies
- monitoring and incident response procedures
Despite these safeguards, no method of transmission over the internet is completely secure, and the Company cannot guarantee absolute security.
11. Cookies and Tracking Technologies
The Website may use cookies and similar tracking technologies to enhance user experience and analyse website performance.
Cookies may be used to:
- remember user preferences
- analyse website traffic
- improve website functionality
Users may manage cookie preferences through browser settings. Disabling cookies may affect certain functionalities of the Website.
12. Rights of Data Principals
Under the Digital Personal Data Protection Act, 2023, Data Principals are entitled to exercise the following rights:
12.1 Right to Access
Data Principals may request confirmation regarding the processing of their personal data and access to such data.
12.2 Right to Correction
Data Principals may request correction or updating of inaccurate or incomplete personal data.
12.3 Right to Erasure
Data Principals may request deletion of their personal data where such data is no longer necessary for the purposes for which it was collected.
12.4 Right to Withdraw Consent
Data Principals may withdraw previously granted consent for data processing.
12.5 Right to Grievance Redressal
Data Principals may raise complaints regarding misuse or improper handling of personal data.
12.6 Right to Nominate
Data Principals may nominate another individual to exercise their rights in case of death or incapacity.
Requests relating to these rights may be submitted to the Grievance Officer.
13. Children's Personal Data
The Website and services are not intended for individuals under the age of 18 years.
The Company does not knowingly collect personal data from minors without verifiable parental consent. If such data is identified, it will be promptly deleted.
14. Cross-Border Transfer of Personal Data
Personal data may be processed or stored on servers located outside India through third-party service providers.
Such cross-border transfers shall be conducted in accordance with applicable legal and regulatory requirements.
15. Personal Data Breach
In the event of a personal data breach, the Company shall take appropriate steps to mitigate the breach and notify the relevant authorities and affected individuals in accordance with applicable laws.
16. Third-Party Websites
The Website may contain links to external websites operated by third parties.
The Company is not responsible for the privacy practices or content of such third-party websites.
Users are encouraged to review the privacy policies of those websites independently.
17. Amendments to This Privacy Policy
The Company reserves the right to modify or update this Privacy Policy from time to time.
Any changes will be published on this page along with the updated revision date.
Continued use of the Website after such changes constitutes acceptance of the revised Privacy Policy.
18. Grievance Officer
In compliance with the Digital Personal Data Protection Act, 2023, the Company has appointed a Grievance Officer.
All concerns or complaints regarding personal data may be addressed to:
Grievance Officer
EBG JAAZO INDIA PRIVATE LIMITED
Email: Legal@ebikego.in
Address: 10th Floor NESCO TOWER 4, C WING WESTERN, EXPRESS HIGHWAY Goregaon (E) NESCO I.T. PARK, MUMBAI 400063
The Company will endeavour to resolve grievances within the time prescribed under applicable laws.
19. Contact Information
For any questions regarding this Privacy Policy or our data protection practices, please contact:
EBG JAAZO INDIA PRIVATE LIMITED
Website: https://ageon.in
Email: Legal@ebikego.in
Address: 10th Floor NESCO TOWER 4, C WING WESTERN, EXPRESS HIGHWAY Goregaon (E) NESCO I.T. PARK, MUMBAI 400063
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